Returns, Refunds, and Cancellations
We do not accept returns on products. Orders may only be canceled only on a product that has not been cut within 1 hour after an order has been placed. Because our processes are extremely time-sensitive, requests for cancellation must be taken by phone to ensure the request is handled timely. Once an order is processed and cut, it cannot be canceled. Order cancellations may include a 20% re-stocking fee. Specialty products or custom items ordered for customers may not be canceled.
Time: Please call 706-219-1050 (do not email) to cancel or alter an order within 60 minutes of processing.
Method of refund:Â Funds will be returned to the buyer in the same form as received on the initial payment.
Product defects:Â In the rare event of a product defect, orders will be refunded only after the returned item(s) are received by GA Copper and determined to be defective.
Pricing: Online pricing for copper products is subject to change and may fluctuate based on variations in the copper markets.
Charges:Â If a customer is returning an item mistakenly shipped by GA Copper or that is defective, please call 706-219-1050. We will pay any necessary shipping costs and provide a shipping label to you.
Contact:Â For all inquiries regarding online orders, please contact GA Copper at 706-219-1050 or via email: sales@GaCopper.com
Shipping Policy
Orders placed online will typically ship within one week via UPS. Lead times may vary depending on stock availability.
The time it will take to receive your order will be dependent on the shipping carrier.
Shipping rates are calculated live from UPS based on the weight and dimensions of your order. You will incur one shipping charge per order. If your order requires multiple shipments, that one shipping charge represents the total of all shipments for your one order.
In special circumstances, we may need to modify shipping charges to account for limitations in our eCommerce checkout platform- or for orders that will require freight shipping. Â In these cases, we will contact you by phone or email regarding changes to shipping fees and/or additional freight charges.
Please note, we do not offer any in-store pickup options at our warehouse or product distribution location(s).
FAQ's
Often, the product photos on our website are given to us by the manufacturers, and usually, they do not provide separate pictures for all sizes and variations of products. We advise customers to purchase based on the product description and specifications. We recommend contacting sales@gacopper.com if you have any questions regarding a product.
The price of copper is highly responsive to global supply and demand. Online pricing for copper products is subject to change and may fluctuate based on variations in the copper markets. For all inquiries regarding copper pricing, please contact GA Copper at 706-219-1050 or via email: sales@GaCopper.com.
In order to offer the very best quality and pricing, we supply materials sourced from a number of respected US manufacturers. While our stock varies on any given day, we ensure that all of our products are made according to strict industry standards, and although manufacturing defects are rare, all products are backed by our policy against defects.
In the rare event of a product defect, orders will be refunded only after the returned item(s) are received by GA Copper and determined to be defective.
To learn more about becoming a Reseller or Distributor of GA Copper products, call us at (706) 219-1050 or email sales@gacopper.com.
For all inquiries regarding online orders, please contact GA Copper at 706-219-1050 or via email: sales@GaCopper.com.
If you’re not seeing precisely what you’re looking for, contact us to learn more about our broad range of custom capabilities. To request a quote, please contact Georgia Copper at (706) 219-1050 or email: sales@gacopper.com
We do not accept returns on products. If a customer is returning an item mistakenly shipped by GA Copper or that is defective, please contact GA Copper at 706-219-1050 or via email at sales@GaCopper.com.
Orders may only be canceled only on a product that has not been cut within 1 hour after an order has been placed. Because our processes are extremely time-sensitive, requests for cancellation must be taken by phone to ensure the request is handled timely. Once an order is processed and cut, it cannot be canceled. Order cancellations may include a 20% re-stocking fee. Specialty products or custom items ordered for customers may not be canceled. Please call 706-219-1050 (do not email) to cancel or alter an order within 60 minutes of processing.
Orders placed online will typically ship within one week via UPS. Lead times may vary depending on stock availability.
 Shipping rates are calculated live from UPS based on the weight and dimensions of your order. You will incur one shipping charge per order. If your order requires multiple shipments, that one shipping charge represents the total of all shipments for your one order.
If your order has not been delivered, please check the status and your email inbox (or spam folder) to ensure the order was received via order confirmation and has shipped via shipping confirmation. For inquiries regarding your online order shipping status, please contact GA Copper at 706-219-1050 or via email at sales@GaCopper.com.
We do not offer any in-store pickup options at our warehouse or product distribution location(s).
