Ordering and Shipping Questions

    Can I place my order by phone?

    Yes.  Simply call 706-219-1050 to place your order with a credit card.  Our
    office hours are 9:00am to 4:00pm Eastern Time, Monday through Friday.

    I live in Georgia - Can I come to your store and pick up my order in

    99% of our orders are website orders that we ship direct to our customers
    from our warehouse.  We are not staffed or equipped for walk-in retail sales.  
    However, we can usually arrange an appointment for you to come pick up
    your order from us at our business office in Cleveland, Georgia.  Be sure to
    call or email first to see if local pickup can be arranged.

    Are your prices on the website current?

    Yes, the prices you see are our current prices.  Even though the copper
    market fluctuates daily, we try to average out our cost through careful buying
    over a long period of time.  Even so, we will occasionally have to adjust our
    prices.  We work hard to keep our overhead low, and so far, our prices have
    been consistently below our competitors.

    How soon will you ship my order?

    Most orders are shipped the next business day after the order is placed.  
    Depending on our work load, and the time of day an order is placed, many
    orders are shipped the same day they are received.

    Can I request a faster shipping method?

    Call us at 706-219-1050 if you have a rush order to see if we can
    accommodate you.  Upon request, we can ship UPS 2nd day or UPS
    overnight.  Please be aware, copper is heavy, and expedited shipping can be
    quite expensive.

    Do you have anything longer than 100 foot rolls?

    Yes.  Just give us a call at 706-219-1050 or email us to check availability.

    Technical Questions

    What size copper strap do I need?

    It will depend somewhat on your application, but generally speaking, wider is
    better!  The only reason not to buy the widest strap you can get, is price.  
    You'll probably want to find a happy medium between width and price.  
    Typically, commercial broadcast stations use 3 inch and 4 inch widths around
    tower bases, between towers and transmitter buildings, and around the
    perimeter of buildings.  3 or 4 inch is also used inside transmitter and studio
    buildings, but sometimes you will see 2 inch widths inside studio buildings.    

    The same guidelines could apply to amateur radio stations.  However, ham
    radio towers are not usually as tall as commercial broadcast towers.   More
    importantly, hams have the luxury of being able to shut down and disconnect
    during a thunderstorm whereas broadcast stations operate continuously,
    storm or no storm.  2 inch strap seems to be a good compromise for amateur
    radio applications.  Our 2 inch strap has proven to be our most popular seller
    for amateur radio applications, although if you want the very best, go ahead
    and install 4 inch.

    What thickness do I need?

    The thickness of our standard copper strap is .022".  I've installed thousands
    of feet of that thickness over the years, much of it buried in the ground, and it
    has held up well.  We also offer a thinner material that is .012".  I've never
    installed any copper that thin in the ground, and I don't know if it would hold
    up well over the long run.  However, it should work well in sheltered areas,
    and in less demanding applications.  

    We also offer thicker copper, .032".  Some radio engineers specify .032"
    copper for their projects.

    Why not use wire or braid for grounding instead of strap?

    Wire and braid have their place too!  Wire is simple to install - easy to use.  
    That is its main advantage.  Braid is very flexible, and is a must where a
    flexible ground connection is needed, such as grounding a gate at a radio
    tower.  For high performance RF grounds however, smooth copper strap is
    hard to beat.
    Here's a COMPARISON CHART that outlines the advantages and
    disadvantages of each type conductor.

    We look forward to doing business with you!   We think you'll be pleased with
    our products and our quality of service!
If you have other questions, please email us at the following address:
Frequently Asked Questions
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