Ordering and Shipping Questions

    Can I place my order by phone?

    Yes.  Simply call 706-219-1050 and place your order with a credit card.  Our office hours are 9:00am to 5:00pm
    Eastern Time, Monday through Friday.

    I live in Georgia - Can I come to your store and pick up my order in person?

    99% of our orders are website orders that we ship direct to our customers from our warehouse.  We are not staffed
    or equipped for walk-in retail sales.  However, we can usually arrange an appointment for you to come pick up your
    order from us at our business office in Cleveland, Georgia.  Be sure to call or email first to see whether or not local
    pickup can be arranged.

    Are your prices on the website current?

    Yes, the prices you see are our current prices.  Even though the copper market fluctuates daily, we try to average
    out our cost through careful buying over a long period of time.  Even so, we will occasionally have to adjust our
    prices.  We work hard to keep our overhead low, and so far, our prices have been consistently below our
    competitors.

    How soon will you ship my order?

    Most orders are shipped the next business day after the order is placed.  Depending on our work load, and the
    time of day an order is placed, many orders are shipped the same day they are received.

    Can I request a faster shipping method?

    Call us at 706-219-1050 if you have a rush order to see if we can accommodate you.  Upon request, we can ship
    UPS 2nd day or UPS overnight.  Please be aware, copper is heavy, and expedited shipping can be quite expensive.

    Do you have anything longer than 100 foot rolls?

    Whether you need 127 feet or 1000 feet, we'll be glad to supply it, and custom cut the length you need.  Just give
    us a call at 706-219-1050 or email us.  We're confident we can supply what you need.



    Technical Questions

    What size copper strap do I need?

    It will depend somewhat on your application, but generally speaking, wider is better!  The only reason not to buy
    the widest strap you can get, is price.  You'll probably want to find a happy medium between width and price.  
    Typically, commercial broadcast stations use 3 inch and 4 inch widths around tower bases, between towers and
    transmitter buildings, and around the perimeter of buildings.  3 or 4 inch is also used inside transmitter and studio
    buildings, but sometimes you will see 2 inch widths inside studio buildings.    

    The same guidelines could apply to amateur radio stations.  However, ham radio towers are not usually as tall as
    commercial broadcast towers.   More importantly, hams have the luxury of being able to shut down and disconnect
    during a thunderstorm whereas broadcast stations operate continuously, storm or no storm.  2 inch strap seems to
    be a good compromise for amateur radio applications.  Our 2 inch strap has proven to be our most popular seller
    for amateur radio applications, although if you want the very best, go ahead and install 4 inch.  We also stock 1"
    strap.  I've never seen it used in commercial broadcast, but it's our least expensive strap, and is very easy to work
    with in those less demanding applications.


    What thickness do I need?

    The thickness of our standard copper strap is .022".  I've installed thousands of feet of that thickness over the
    years, much of it buried in the ground, and it has held up well.  We also offer a thinner material that is .012".  I've
    never installed any copper that thin in the ground, and I don't know if it would hold up well over the long run.  
    However, it should work well in sheltered areas, and in less demanding applications.  

    Thanks to the requests of our customers, we now offer thicker copper, .032".  Some radio engineers specify .032"
    copper..... so now we stock it.  It's heavy-duty, but still soft enough to be easy to work with.


    Why not use wire or braid for grounding instead of strap?

    Wire and braid have their place too!  Wire is simple to install - easy to use.  That's its main advantage.  Braid is
    very flexible, and is a must where a flexible ground connection is needed, such as grounding a gate at a radio
    tower.  For high performance RF grounds however, smooth copper strap is hard to beat.
    Here's a COMPARISON CHART that outlines the advantages and disadvantages of each type conductor.



    We look forward to doing business with you!   We think you'll be pleased with our products and our quality of service!
If you have other questions, please email us at the following address:
Frequently Asked Questions
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